AT&T at 100 West Foothill Boulevard, Azusa, California.

I would give zero stars if I could. We went to exchange the note 7 for new non-exploding versions. We were there for literally 3 hours waiting to do this simple exchange. We were first informed that they did not have the colors that we wanted for our phones. Ok that's reasonable. But then, we found out that no one knew what they were doing. They called up customer service and were put on hold for 2 hours. Again we were patient and waited for the sales man to figure out how to do his job. Finally when he got someone on the line, the representative explained to the guy how to do the exchange. Or so we thought. We ended up waiting another hour for him to figure out how to do it. After it was all said and done, he then informed us that we would have to pay sales tax on the two note 7s that we were exchanging. Let me repeat that, he wanted us to pay 160$ for defective phones that we had already purchased. At this point we were fed up with all the nonsensical errors this employee and store were making. So we left. I would rather keep my exploding phone than have the misfortune of dealing with these amateurs again.